Privacy Policy

Introduction

ZZ Client Zero Heating & Cooling ("we", "us", or "our") respects your privacy. This Privacy Policy explains what information we collect when you use our website and contact us, how we use it, and the choices you have.

Information We Collect

When you request service or contact us through our website, we may collect the following personal information:

• Your name
• Your phone number
• Your email address
• The details of your service request or message
• Your consent preferences for text messaging

How We Use Your Information

We use the information you provide to:

• Respond to your service requests and inquiries
• Schedule and confirm appointments
• Send service-related notifications such as appointment reminders and confirmations
• Send promotions, discounts, and special offers if you have consented to marketing messages
• Provide and improve our services

SMS Text Messaging

With your consent, we may send text messages to the phone number you provide. Message frequency may vary. Message and data rates may apply. You can text HELP for assistance or reply STOP to opt out of receiving text messages at any time. Consent to receive messages is not a condition of any purchase.

We offer two separate consent options: one for non-marketing, service-related messages (such as booking updates, appointment confirmations, and reminders) and one for marketing messages (such as promotions, discounts, and special offers). You may choose either, both, or neither.

Text Messaging

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subcontractors who support delivery of the messaging service, and they may not use it for their own marketing. Text-message consent is never shared or sold, and it is not transferred to any other party.

How We Share Information

We do not sell your personal information. We may share your information with service providers who help us operate our business or deliver communications, and as required by law.

Data Retention

We retain your information for as long as necessary to provide our services, respond to your requests, and comply with legal obligations.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of receiving marketing communications at any time. To exercise any of these rights, please contact us using the information below.

Security

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised last-updated date.

Contact Us

If you have questions about this Privacy Policy, please call us at (603) 555-0142.